| Frequently Asked Questions |

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Visit our Contact page or email us directly at contact@evergreensolutionsllc.com to request a free 15-minute consultation to discuss what you may be seeking with our services. 

You can either schedule your Initial Intake during the free consultation or schedule through the virtual calendar when you have been provided with a link.

All appointments are currently conducted via Zoom, a HIPAA-compliant telehealth platform. 

Your therapist will provide you with your dedicated unique Zoom ID code and Passcode via email after scheduling your Initial Intake appointment. If you require a new code, just let your therapist know and a new one will be generated for you.

The price can vary depending on whether you plan to use insurance and if a co-pay might apply. 

If you'd like to learn more, please check out  Cost & Payment, Payment Options, or send a message to explore your options. If using insurance, contacting them directly about your policy is best, as it will provide the most accurate information regarding your policy. 

Therapy is meant to fit with your schedule! If our appointment time no longer works for you, please cancel or reschedule at least 24 hours in advance by sending a message through our website, SessionsHealth portal, email, or by calling (810) 214-4124. This helps avoid any late fees.

If you miss your appointment without canceling or notifying your therapist in advance, a No-Call No-Show Fee of $40.00 will be charged. 

No, Evergreen Solutions does not offer immediate crisis support. You are encouraged to schedule a session to check-in at the next earliest convenience. 

Please get in touch with someone you trust if you feel as though you need extra support. 

You may also call or text 988 for crisis support at any time. 

For additional support with symptoms of anxiety, depression, or loneliness, you may call the Michigan Crisis and Access Line (MiCAL) Peer Support WarmLine at 1-888-PEER-753.

Please also refer to the Mental Health resources page for more information on crisis centers, as well as local or virtual groups that may offer support specific to your needs. 

Yes, in fact community care is another essential part of Evergreen Solutions! The Mental Health, Chronic Health & Wellness, and other Resource pages offer a variety of support options, community connections, and recommended tools to explore at your own pace. 

If you have suggestions, recommendations, or something you’d like to see added, please feel welcome to send a note☺︎

Evergreen Solutions is committed to providing up-to-date resources, including books, community spaces, connections, and support groups, and making sure they are shared accurately on this page! If a helpful resource should be added, or any issues are noticed with the resources already listed, suggestions are always welcome.

Please share any and all thoughts here!